Salesforce Service Cloud - Service Cloud,Apex,Other

Salesforce Service Cloud - Service Cloud,Apex,Other,Services,REST,Rest API,API,Web Development,HTML,CSS,JavaScript,SOAP,Web Services

PUNE

"? 5 - 6 years of hands-on experience in implementing and developing custom solutions using Apex, SOQL, and other Salesforce supported technologies deployed on Service clouds. ? Must have extensive experience in Service Cloud implementation ? Must have extensive experience in OMni Channel, Knowledge Management ,Case rounting implementation ? Should have experience in implementation with Email services, case assignment rule, custom email templates, REST API integration, metrics SLA, operational Dashboard ? Custom user interface development experience, including Lightning pages, Aura Components and LWC. ? In depth experience of code versioning, documentation, and CI/CD processes. ? Ability to analyze business requirements and propose scalable technical solutions adhering to Salesforce best practices. ? General web development experience with HTML, CSS, JavaScript, REST and SOAP-based web services. ? Experience in integrating Salesforce with third-party applications is a must. ? Experience working with large data sets and bulkification. ? In depth production support experience. ? Good to have ? o Service Cloud Consultant certification o Salesforce Platform Developer I certification o Experience in integrating AWS services, Amazon Expert Q, and Salesforce. o Experience in developing AI components within Salesforce environment."

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Programmer (Dev) - 5.1 - India